Support, troubleshooting, refunds

AWS Marketplace buyers get the same support path from the fulfillment page and from inside the product.

Product help

Email: support@bestsaas.example

Business hours 09:00–18:00 IST, P1 response under 4 hours.

Security incidents

Email: security@bestsaas.example

Use the in-app incident form after sign-in.

Refunds

Refunds, if applicable, are processed through AWS Marketplace Seller Operations. Email support with your AWS account ID and agreement ID. We do not charge cards on this site.